Ways to Improve Communication Between Carers and House Bound Patients
Trust between carers and housebound patients and trust within the medical community is important. There has been an increase in home healthcare due to the aging population and this is projected to continue to increase. So, when providing care for someone else’s loved one you want to be at the top of your game. You want to provide invaluable services that improve the mental and physical health of your patient, so how do you do that? It all comes back to how well you can communicate with your patients. Now, there is a multitude of issues that can create disharmony within the home healthcare spectrum. Some of these you might be aware of, but new homecare might not be aware. If you want to keep open communication with your patient, then avoid these listed issues:
- Use simple language and avoid medical jargon, normal, everyday people don’t use medical terminology and they need to understand what you’re telling them.
- Make sure you provide active listening. Really be attentive and listen to your patient.
- Don’t take too long to answer specific questions. This puts doubt in the homebound patient’s mind. They want to trust your competence, so prove that you are.
- Confirm your patient’s feelings and try to make them feel more comfortable and cared for and heard. Don’t ever make your patient feel they are just a job to you.
There is no doubt that communication is what will help your relationship with your patient thrive. Once a level of trust is established, you’ll find the carers’ environment will settle dramatically. This is totally normal. You also want to ensure that your patient’s loved ones trust you and find you trustworthy to care for their elderly family member too.
Now, another critical aspect of home healthcare here is being sensitive to everyone’s concerns. Not only is the patient going to have questions and worries, but long-distance family members will have those fears too. You should listen attentively and provide responses that are clear, relevant, and most importantly, coherent to all parties. The following are some other pertinent points involved in building a good communicative relationship with housebound patients.
- Always be respectful and considerate to your housebound patients. Some carers think dementia makes a difference, but it doesn’t. Your patients are more coherent than you think.
- Always provide transparent care to avoid confusion, this is one of the most thoughtful things you can provide to your housebound patients.
- Say “thank you” when you’re hired to care for someone’s loved one. This is an important feat in life, you actually have someone else’s life in your hands. Too few carers say those words.
When you’re doing all you can to provide comforting, quality care to your patients you’ll see a marked difference. Not only will you be improving the quality of life, but you’ll also be building a solid reputation too.